The bill amends consumer protection laws regarding ticket sales
and resales for events. The bill requires operators and resellers to guarantee refunds to purchasers of tickets under certain circumstances. The bill prohibits an operator from denying an individual access to an event because the individual's ticket was bought through a reseller.
The bill also expands the actions that constitute a deceptive trade
practice during the sale or resale of tickets. A person engages in a deceptive trade practice when, in the course of the person's business, vocation, or occupation, the person:
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Displays trademarked, copyrighted, or substantially similar web designs, URLs, or other images and symbols with the intent to mislead a purchaser;
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Sells a ticket to an event without disclosing the total cost of the ticket, including the cost of any service charge or other fees that must be paid, or displays service charges and fees less prominently than the total price of the ticket; or
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Increases the price of a ticket once the ticket has been selected for purchase, with the exception of adding delivery fees.
